Configuring Teams chat messages to Teamwork templates

Last updated on • 2 min read

Summary

With Teamwork it it possible to provisioning chat messages to Microsoft Teams channels. Provisioning chat messages requires service account with Teams license in use and the messages will appear in Teams posted by service account.

Chat message from onboarding

Configure chat messages to templates

Teams channel messages are configured inside elements. Please see following example from HR Onboarding template:

1
2
3
4
5
6
7
8
9
  <Teams>
    <Channels>
      <Channel Name="General" Description="HR Onboarding template" IsFavorite="true" RemoveWikiTab="true">
        <Messages>
          <Message Subject="🌞 Welcome to your Onboarding Hub! 🌞">
            <Extensions />
            <Body ContentType="text">In this group you can chat with your supervisor, mentor and HR. We thought this might be a safe space for you to ask questions to ask anything that's on your mind. In addition, you will find all the other people and public conversations in our public company team. Have a lovely work day and let's keep in touch!</Body>
          </Message>
        </Messages>

Here follow the available child elements for the Message element.

Element Type Description
Body MessageBody Defines the message’s body

Here follow the available attributes for the Message element.

Attribute Type Description Required Default
Subject xsd:string Defines the subject of the chat message, in plaintext Yes
Importance xsd:string Defines the importance of the chat message. The possible values are: normal, high and urgent Yes normal
Summary xsd:string Defines the summary text of the chat message that could be used for push notifications and summary views or fall back views Yes

Here follow the available child elements for the Body element.

Element Type Description
Content xsd:string Defines the plaintext/HTML representation of the content of the chat message

Here follow the available attributes for the Message element.

Attribute Type Description Required Default
ContentType xsd:string Defines the type of the content. Possible value is: text Yes

Please see the Configuring Teamwork templates, to learn more about what configurations are supported for Teamwork templates.